The webcode is the 6-digit number displayed in all our catalogs and advertisements just below the price. When you want to find a product fast, just type the webcode into the Keyword Search at vistek.ca to learn more about the product.
Yes, it is. We use the same technology that protects your credit card information to protect your personal information.
Opening an online account gives you the following benefits:
Vistek eNews symbolises our commitment to trust. In it you'll find the latest deals from our current sales flyers, customized product solutions and information on new products that are in high demand & hard to find. Vistek eNews will also keep you in the loop with our Seminars & Events. And, in keeping with our commitment to trust, the Vistek eNews has an Opt Out Anytime policy.
Find out more about eNews .
Your credit card is not charged until the day the item is shipped.
At the end of your transaction, you will be shown an Order Summary screen. Please print this page from your browser as a receipt for your transaction. You will also receive an order confirmation and a shipping notification by email, which you should keep for your records. Please note that the above cannot be used as a receipt, you will receive an invoice with your shipment.
We accept payment by Visa, Mastercard, American Express or Vistek Gift Card.
Our free shipping offers are valid online only. The minimum purchase amount to be eligible for free shipping is calculated before taxes. Please note that the free shipping offer is not valid on chemicals, certain consumables and oversized items. See shipping rates for more details
At this time we are unable to accept or ship orders outside of North America
We calculate shipping and handling costs by shipment. If one of your items happens to be backordered at the time of your order, you will have the choice to wait for one shipment or split your order into multiple shipments.
Just enter the address where you want your product delivered, in the "Ship to" portion of the Checkout process. For your protection, credit card orders shipping to an address other than the credit card billing address, will be subject to a fraud screening process and as a result may cause a delay in the shipment of your order. Please note that orders that fail our screening process may be cancelled.
When you receive your order depends on the availability of the product and the shipping method you select. Please allow up to two additional days for credit verification.
Vistek offers a 14-day refund for most merchandise purchased. All items considered for refund must be returned in "as new" condition, complete with all original packing materials.
We cannot accept for refund or exchange any of the following items: film, paper, chemistry, open software, ink cartridges, professional equipment and non-stocked special order items. Used and Clearance items may be exchanged only. Custom Built Computers/Video Editing systems (and parts installed) cannot be returned or exchanged but can be repaired through Vistek's Service department.
All returning merchandise must be accompanied by the original receipt. All returns are subject to inspection and Vistek reserves the right to refuse any merchandise. Please contact Vistek Sales prior to making your return. Do not mark or sticker the original manufacturer's packaging. Please ship all items to us pre-paid and for your protection insure the package and ship via traceable methods. Please noteVistek is not responsible for lost or damaged packages.
We try to ensure that we provide you with the most up-to-date and accurate information. However, in the event that you do see any typos or errors on our web site, please let us know and we'll make it right. Please contact us at firstname.lastname@example.org.