Hassle-Free Warranty Claims
Manufacturer warranties normally cover parts and labour free of charge.
Handling and shipping, however are your responsibility. You must also defend warranty claims contested by the manufacturer.
There is a way to avoid the time and hassle of submitting warranty claims.
Vistek Warranty Handling Service. For a small handling fee*, Vistek will:
- Issue proper paperwork to process warranty claims
- Provide shipping overnight to the manufacturer’s repair facility
- Track the package and monitor repairs, keeping you informed by email or phone of any possible delays
- Resolve potential disputes in support of your claim
Vistek Warranty Service – a fast , easy, and inexpensive way to handle warranty claims
*for as low as $25.00
Hard Drive Data & Photo Recovery
Our technicians have extensive experience recovering data from computer hard drives that have become corrupted and can no longer be read. It may be as simple as repairing the corruption which will return your hard drive to its normal operation. If the corruption is too severe then commonly we are able to recover your files and back them up onto another hard drive. An external drive that does not detect is analyzed using one of our drive interfaces. We can then provide another enclosure to get you safely going again. In the event that your hard drive has failed and is not accessible, we can arrange to have your data recovered by our Data Recovery partner. They are capable of dismantling the drive and moving your platters to another working assembly if necessary. Please call us for more details.
Rates for evaluation $90.00
Memory Card Photo Image Recovery.
Vistek Service can recover photos or images that have been lost, corrupted, erased, or accidently formatted from all types of memory cards. We use sophisticated software to recover the images and burn them to a CD or DVD usually within 1 hour. If your card is electrically damaged and can't be detected or read at all we can provide an estimate to have the photos recovered by our photo recovery partner using a specialized interface.
Rates start at $25.00
CCD Sensor Cleaning - Only $69.99
(CCD cleaning plus the exterior dust and dirt on camera body as well as, one attached lens for $79.99) Available at all Locations.
“Please note that the Service Department no longer cleans Sony sensors. We apologize for any inconvenience this may cause.”
Vistek's CCD sensor cleaning service is one of the best services in Canada.
(Please Note: "While you wait" service is available only in Toronto)
PLEASE ENSURE YOUR CAMERA BATTERIES ARE FULLY CHARGED.
While you wait! This service includes cleaning accessible dust from the rear element of your lens. Then we damp swab the CCD sensor with certified cleaning fluids and swabs until the dust has been completely removed.
We confirm this by checking test images in Photoshop.
Bring your lenses and we will clean them for an additional $15
Mail in Sensor Cleaning Service If you are too far from Vistek to come in for a sensor cleaning , simply mail it Attention Vistek Sensor cleaning (click here for shipping label) and
we will ensure that it is cleaned and arrangements for return shipping is completed on the same day we receive it.
CCD Sensor service will include cleaning of the image sensor only for $69.99. We damp swab the CCD with certified cleaning fluids and swabs until the dust has been completely removed.
We can confirm this by checking test images taken on your camera. Please include your memory card and lens if you would like us to take a before and after test photo.
CCD Sensor service and body cleaning will include CCD cleaning plus the exterior dust and dirt on camera body as well as, one attached lens for $79.99. Additional lenses will be $15 each.
Lens cleaning service includes cleaning accessible dust from the rear and front element of your lens and attached UV filter.
*Please call to confirm wait time at the Calgary downtown location 403-244-0333 ext. 2253. Wait time will be dependent on the service required and time dropped off. Sensor cleaning requires the camera battery to be fully charged otherwise service can be refused. Vistek is not responsible for providing chargers or batteries for this service.
If you want to see if your camera has a dirty