Camera repairs

Out of Warranty: We will arrange to have your camera equipment repaired by outsourcing to an authorized service centre for your product brand. Our extensive resource of technicians can provide an estimate to service most brands, including Nikon, Canon, Sony, Fujifilm and Panasonic. We do all the legwork and call you with an estimate.
Our Service team will arrange to have your camera equipment repaired by outsourcing to an authorized service center for your product brand.  We will provide an estimate for your approval along with a report of the service required. Our handling cost for this service is $50.00.

In Warranty: You can deal directly with the manufacture or contact us and we will assist you. If your camera equipment fails due to a manufacturer defect during the warranty period, the unit will be repaired at no charge to you by the factory service centre.  Warranties are limited and do not include issues such as impact damage and water or sand exposure.  Our handling cost for this service is $25.00.

Mack Warranty: If you have already purchased a Mack warranty we can provide you with any information you need. If you prefer us to handle the claim we can certainly assist you. Our handling cost is $35.00.
For more information you can email us at repairs@vistek.ca You can check out https://mackcam.com/ for more information on the warranties we have available.

Studio Equipment Repairs

Our Toronto Service Centre offers service on most brands of studio flash/lighting equipment that we have sold over the last 20 years, including Elinchrom, Speedotron, Kino Flo, and newer brands such as, LedGo, Rotolight, and Arri. 
Our Toronto based certified technician will analyze and evaluate your equipment and provide a report and estimate for your approval. 

Our service team will do everything they can to get your gear back to you as quickly as possible. If parts need to be ordered there may be a substantial delay. Our certified pro lighting technician is qualified to answer your technical questions about studio flash, email us at repairs@vistek.ca .

MEET OUR SERVICE TECHNICIANS

We have experienced technicians on our team who offer service and support on Professional Video and Lighting product. 

OUR SERVICE & SUPPORT

We will service in-warranty and out-of-warranty products including Mack extended warranty products. Evaluations and estimates may take 2-5 days. Our service team will do everything they can to get your gear back to you as quickly as possible. If parts need to be ordered there may be a substantial delay.

Repair inquiries: repairs@vistek.ca

Chris Lewis has over 30 years of experience as a Professional Lighting Technician.

Chris’s technical knowledge exceeds any other technician in North America for most popular lighting brands. Chris can perform level 1 on a wide range of lighting equipment. That includes basic operations, diagnostics, determine if there is a major fault, clean, check over and firmware updates. Ask us about your Flash or Soft box, we may be able to assist.

• Arri
• Elinchrom
• Kino Flo
• Ledgo
• Nanlite
• Nanlux
• Lowel
• Speedotron
• Godox

Michael Wiensczyk has over 30 years of Professional and Broadcast Video Service experience.

Mike has Level 1 training on a wide range of broadcast and professional brands including Canon, Nikon, Blackmagic and Cinema Prime lenses. Level 1 - Basic operations includes calibrations, alignments, clean, check over, firmware updates and diagnostics to determine if there is a major fault.

• Sony Pro & Broadcast video product: PXW, PMW, VENICE.
• Panasonic Broadcast and Professional only.
• JVC Broadcast and Professional only.
• Tilta Mod Kits
• Lilliput Monitors
• Ronin gimbals
• Zhiyun gimbals
• ZEEN lenses