Contact Vistek

At Vistek we consider customer service our number one priority. If you can't find the information you are looking for on our site (see Help Centre) or you require alternate assistance, please contact us.

NOTICE: The access ramp at our Vistek Toronto Store will be
temporarily unavailable until further notice due to reconstruction.
During this time, parking will remain available in our back lot, but all customers will need to use our Queen Street entrance.

Should you require assistance upon arrival at the store please call 416-365-1777.
We apologize for any inconvenience.

Here are ways to keep in touch


Live Chat with our team 7 days a week.
We are here for you Monday to Saturday from 9 am to 7 pm EST, and Sunday from 10 am to 5 pm EST. After-hours you can leave your info with our Chat Bot.
Online Order inquiries can be made by phone 416-365-1777 or 1-888-365-1777 Monday to Saturday 6 days a week from 9 am to 5 pm or email websales@vistek.ca
To reach our Photo and Video Sales Team you can call or email your local store or salesinquiries@vistek.ca
Contact our Commercial Solutions / B2B Group, Monday to Friday 9 am to 5 pm EST by phone (as listed above) or email commercial@vistek.ca

For store hours, contact info and directions, see the store listings below.

Toronto Store Location

Free Parking

phone PHONE
P: 416-365-1777
Toll Free: 1-888-365-1777
place ADDRESS
496 Queen Street East
Toronto, Ontario M5A 4G8

access_time STORE HOURS 
Mon to Fri 9 am - 5:30 pm 
Saturday 11 am - 4 pm

access_time RENTALS HOURS
Mon to Fri 9 am - 5:30 pm
Sat 11 am - 4 pm
COMMERCIAL PHOTO SALES
P: 416-644-8090
T: 1-866-661-5256
 
PRO VIDEO SALES
P: 416-644-8010
T: 1-866-661-5257
 
RENTALS 
P: 1-416-644-8080
 
SERVICE & REPAIRS  
Toll Free: 1-800-561-1777
 
PHOTO LAB  
P: 416-365-1777 EXT 3206
face WEB SALES

Questions regarding a web order, Need an address change, or order cancellation? Please contact our web order team at the email address below and we will be in touch

E: websales@vistek.ca
 
email EMAIL
E: salesinquiries@vistek.ca
E: commercial@vistek.ca
E: repairs@vistek.ca
E: torontorentals@vistek.ca
E: torontolab@vistek.ca
Mississauga Store Location

Free Parking

phone PHONE
P: 905-593-1777
Toll Free: 1-877-923-1777
 
email EMAIL
E: mississaugasales@vistek.ca
E: mississaugarentals@vistek.ca
E: mississauga-service@vistek.ca
place ADDRESS
5840 Mavis Road
Mississauga, Ontario, L5V3B7
access_time STORE HOURS 
Monday to Friday 9:00 am - 5:30 pm 
Saturday 11:00 am - 4:00 pm 
access_time RENTAL HOURS 
Monday to Friday 9:00 am - 5:30 pm
Saturday 11:00 am - 4:00 pm
Ottawa Store Location

Free parking at north end of building

phone PHONE
P: 613-567-4700
Toll Free: 1-888-428-4466
 
email EMAIL

E: ottawasales@vistek.ca
E: ottawarentals@vistek.ca
E: ottawa-service@vistek.ca


place ADDRESS
499 Bank Street
Ottawa, Ontario, K2P 1Z2
access_time STORE HOURS 
 
Monday to Friday 9:00 am - 5:30 pm 
Saturday 11:00 am - 4:00 pm 
access_time RENTAL HOURS 
Monday to Friday 9:00 am - 5:30 pm
Saturday 11:00 am - 4:00 pm
Edmonton Store Location

Free Parking

phone PHONE
P: 780-484-0333
Toll Free: 1-877-484-0333
 
email EMAIL
E: edmontonsales@vistek.ca
E: edmontonrentals@vistek.ca
E: edmonton-service@vistek.ca
place ADDRESS
10569 109th Street NW
Edmonton, Alberta
T5H 3B1
access_time STORE HOURS  
Monday to Friday 9:00 am - 5:30 pm 
Saturday 11:00 am - 4:00 pm 
access_time RENTAL HOURS 
Monday to Friday 9:00 am - 5:30 pm 
Saturday 11:00 am - 4:00 pm 
Calgary Store Location

Free Parking

phone PHONE
P: 403-244-0333
Toll Free: 1-800-561-0333
 
email EMAIL
E: calgary.sales@vistek.ca
E: calgaryrentals@vistek.ca
E: calgaryLab@vistek.ca
E: calgary-service@vistek.ca
 
place ADDRESS
1231 10th Avenue SW.
Calgary, Alberta
T3C 0J3
access_time STORE HOURS  
Monday to Friday 9:00 am - 5:30 pm 
Saturday 11:00 am - 4:00 pm 
access_time RENTAL HOURS 
Monday to Friday 9:00 am - 5:30 pm 
Saturday 11:00 am - 4:00 pm 

There isn’t anything you wouldn’t do or anyplace you wouldn’t go to capture the perfect image.

As a pro or serious hobbyist, it’s good to know there’s a store that thinks the same way. You can count on Vistek’s support. Our imaging professionals are always ready to provide invaluable advice, technical support and professional consultation.

If photography or filmmaking is your stock-in-trade, we welcome you. From photo to video to graphic design, for the past 40 years, Vistek has been the choice of Canada’s creatives. We’re behind you before and after the sale.

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