COVID-19 (Coronavirus) Response Update and Online Order Timing

Vistek Stores Temporarily Closed

April 7, 2020

To help mitigate the current spread of COVID-19, to protect our employees and our community, all Retail Store Locations across Canada will remain closed until the Government lifts the current restrictions.

Victoria Day on May 18 - All Vistek Locations will be closed

Our RENTAL locations are closed: No new rental orders will be accepted until further notice.
Our Photolab is closed: No new orders will be accepted until further notice.
Our Repairs department is closed: No new repairs will be accepted until further notice.


We are still Accepting Online Orders

  • Based on our daily volume of orders, our processing time is 1-3 business days.
  • Canada Post and all other couriers are slower than usual and will not guarantee delivery times.

Here are ways to keep in touch

  • Although our stores are closed, online sales are open and we are here to assist you!

    • Our phone lines are open Monday to Friday 9am to 6pm EST. – Call your local store.
    • Live Chat with our team 7 days a week. We are here for you Monday to Saturday from 9am to 7pm EST, and Sunday from 10am to 5pm EST. After-hours you can leave your info with our Chat Bot.
    • Web Sales (re: Online Order inquiries) is available 7 days a week from 9am to 5pm at
    • To reach our Photo and Video Sales Team, you can call or email
    • Commercial Solutions / B2B group is available Monday to Friday 9am to 5pm EST by phone or email at


We will miss our customers, our staff and our events during this Crisis, so we encourage you to reach out to our online communities on Facebook, Instagram, and our blog to share your stories as we share ours

As we exercise social distancing at home, you don't need to be alone. We will be sharing articles focused on learning, creativity and fun to help us all pass the time

We wish you good health.

Ron Silverstein
CEO, Vistek Ltd.